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Customer Care FAQs

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Customer Care FAQs

DOS 2.0 Migration
What languages are covered by your Customer Care team?
How can I reach Customer Care?

Contact our Devialet advisors

France Monday to Saturday 10am-8pm (CET)

Submit a request
Germany Monday to Friday10am-7pm (CET)
from 7pm to 8pm & Saturday 10am to 8pm - english service is available (CET)

Submit a request
Switzerland & Austria German: Monday to Friday 10am-7pm (CET) from 7pm to 8pm & Saturday 10am to 8pm - english/french service is available (CET)
French: Monday to Saturday 10am-8pm (CET)

Submit a request
Belgium Monday to Saturday 10am-8pm (CET)

Submit a request
Hong Kong Monday to Friday 10am-6pm (HKT)

Submit a request
Singapore Monday to Saturday 10am-6pm (SGT)

Submit a request
Taiwan Monday to Saturday 10am-6pm (CST)

Submit a request
North & South AmericaMonday to Thursday 10am-3pm | 4pm-11pm & Sunday 5pm-11pm (NY time)

Submit a request
UK & Ireland and Rest of the WorldMonday to Saturday 10am-8pm (CET)

Submit a request
JapanTuesday to Saturday 10am-7pm (JST)

Submit a request
AustraliaMonday to Saturday 10am-7pm (AEST)

Submit a request
China Monday to Saturday 10am to 6pm (CST)

Submit a request
South KoreaTuesday to Saturday 10am-7pm (KST)

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