Support

Need help?

Sign in Submit a request

Devialet Help Center
Latest News
Customer Care FAQs

Account
Online store
Our Products
Latest News

Customer Care FAQs
Follow New articles New articles and comments

How can I reach Customer Care?
DOS 2.0 Migration
What languages are covered by your Customer Care team?

Submit a request

Promoted
Articles

How can I reach Customer Care?
NEW SAM PROFILE - December 19 UPDATE
Update for SPARK users
F.A.Q. Phantom Reactor
How to stabilize my home setup with Phantom Premier?
How to install Phantom Premier?
How to start with Spark?
How can I connect device to my Phantom Premier system (such as TV, Blu-ray)?
How to start with Expert or Expert Pro?

EU Customer Care will be close 21st January at 7PM CET & Americas market will open on 21rst at 4PM

Contact our Devialet advisors

France Monday to Saturday 10am-8pm (CET)

Submit a request
Germany Monday to Friday10am-7pm (CET)
from 7pm to 8pm & Saturday 10am to 8pm - english service is available (CET)

Submit a request
Switzerland & Austria German: Monday to Friday 10am-7pm (CET) from 7pm to 8pm & Saturday 10am to 8pm - english/french service is available (CET)
French: Monday to Saturday 10am-8pm (CET)

Submit a request
Belgium Monday to Saturday 10am-8pm (CET)

Submit a request
Hong Kong Monday to Friday 10am-7pm (HKT)

Submit a request
Singapore Monday to Saturday 10am-7pm (SGT)

Submit a request
Taiwan Monday to Saturday 10am-7pm (CST)

Submit a request
North & South AmericaMonday to Thursday 10am-3pm | 4pm-11pm & Sunday 5pm-11pm (NY time)

Submit a request
UK & Ireland and Rest of the WorldMonday to Saturday 10am-8pm (CET)

Submit a request
JapanTuesday to Saturday 10am-7pm (JST)

Submit a request
AustraliaMonday to Saturday 10am-7pm (AEST)

Submit a request
China Monday to Saturday 10am to 7pm (CST)

Submit a request

About
Stores
Support
Follow us
Business
Career
Shopping Help
Book a demo

Copyright © 2018 Devialet
Privacy Policy
General Terms of Use
General Terms of Sale
Shopping Guide
Deutsch Español Français 日本語简体中文繁體中文

Contact

email

We speak your language. Drop us an e-mail, whatever your request. We’ll get back to you. Post haste.
email us
call

We speak your language. Give us a call, whatever your question. We’ll be happy to help you.
call us

Professional requests

For help with professional requests or custom setup, please email us:

professional@devialet.com contact us