Support

Need help?

Sign in Submit a request

Devialet Help Center
Online Store
Shipping

Account
Online store
Our Products
Latest News

Shipping
Follow New articles New articles and comments

What are your regular timeframes to ship an order made through your website?
What will happen if I'm not available on the day of the delivery?

Submit a request

Promoted
Articles

[Phantom I & Phantom II] Release Note - DOS 2.12.5
[Phantom | and Phantom II] Devialet APP 1.14
[Phantom I & Phantom II] Release Notes - DOS 2.12.3
Release Notes - Devialet App 1.12.2 for Phantom (iOS Only)
Release Notes - Devialet Expert Remote App 1.8.5 (iOS only)
Release Notes - Firmware 13.2.0 - DOS 2.2.6 for Expert Pro
New SAM Profiles added to the configurator (Since Nov 2019) [post updated on Monthly basis]
Update for SPARK users
Devialet Gemini - I have issue with my battery
F.A.Q. Phantom Reactor
How can I connect device to my Phantom Premier or Phantom Reactor system (such as TV, Blu-ray, turntable, etc..)?

Our customer service will be close on 25th December and 1rst January

Contact our Devialet advisors

France Monday to Saturday 10am-8pm (CET)

Submit a request
Germany Monday to Friday10am-7pm (CET)
from 7pm to 8pm & Saturday 10am to 8pm - english service is available (CET)

Submit a request
Switzerland & Austria German: Monday to Friday 10am-7pm (CET) from 7pm to 8pm & Saturday 10am to 8pm - english/french service is available (CET)
French: Monday to Saturday 10am-8pm (CET)

Submit a request
Belgium Monday to Saturday 10am-8pm (CET)

Submit a request
Hong Kong Monday to Friday 10am-6pm (HKT)

Submit a request
Singapore Monday to Saturday 10am-6pm (SGT)

Submit a request
Taiwan Monday to Saturday 10am-6pm (CST)

Submit a request
North & South AmericaMonday to Thursday 10am-3pm | 4pm-11pm & Sunday 5pm-11pm (NY time)

Submit a request
UK & Ireland and Rest of the WorldMonday to Saturday 10am-8pm (CET)

Submit a request
JapanTuesday to Saturday 10am-7pm (JST)

Submit a request
AustraliaMonday to Saturday 10am-7pm (AEST)

Submit a request
China Monday to Saturday 10am to 6pm (CST)

Submit a request
South KoreaTuesday to Saturday 10am-7pm (KST)

About
Stores
Support
Follow us
Business
Career
Shopping Help
Book a demo

Copyright © 2018 Devialet
Privacy Policy
General Terms of Use
General Terms of Sale
Shopping Guide
Deutsch Español Français 日本語 한국어(대한민국) 简体中文繁體中文

Contact

email

We speak your language. Drop us an e-mail, whatever your request. We’ll get back to you. Post haste.
email us
call

We speak your language. Give us a call, whatever your question. We’ll be happy to help you.
call us

Professional requests

For help with professional requests or custom setup, please email us:

professional@devialet.com contact us