Order Online

• I would like to refund the taxes from my product, how do I proceed?
• What are the countries where I can order online?
• Freebox Delta I Devialet
• Returning a product - retraction delays
• How is my payment secured on your e-store?
• What payment methods are offered on the online store?

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Delivery

• What are your regular timeframes to ship an order made through your website?
• What happens if I'm not available on the day of the delivery?

Order Follow Up

• Who should I contact if I want to get more information on my order?
• How can I get more information on the shipping part of my order?