How to use Devialet account, register products, download invoices and activating Devialet Care?

How to use Devialet account, register products, download invoices and activating Devialet Care?

• What are the benefits of an online Devialet account?
• How to create a Devialet account?
• How to register my product in Devialet account?
• How to delete a product from my Devialet account?
• How to activate my Devialet Care?
• How to access or download my invoices?

 

 

 

What are the benefits of an online Devialet account?

Our online account is your information hub with your orders, your invoices, your products such as Phantom, Devialet Dione, Devialet Gemini and/or Expert Pro, your detailed address, your newsletters subscription, your invoice (when purchased within Devialet) and your Devialet Care subscriptions. 

Most importantly this is the link between you and us

 

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How to create a Devialet account?

1) Visit our website www.devialet.com

2) Click on the icon on the upper right corner, as shown below.

 

3) Click on the icon "START NOW", as shown below.

 

4) Submit the information as requested and click on the icon "CREATE MY ACCOUNT", as shown below

5) Your account should be successfully created, if any inquiry, contact customercare@devialet.com

 

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How to register my product in Devialet account? 

• Log in to your Devialet account by visiting www.devialet.com 
• Click on the icon on the upper right corner, as shown below.

 

• Submit your email and password, then click on the icon "SIGN IN", as shown below

Note* If forgot password please click on “FORGOT YOUR PASSWORD?” an email to reset your password will be sent to your email address

• Once you logged in to your Devialet account, on the left-hand side please click on the icon "MY PRODUCTS", as show below

• Submit the purchase date and Serial Number you want to register, then click on icon "ADD REGISTERED PRODUCTS", as shown below.

• Your product should be successfully registered, if any inquiry, contact customercare@devialet.com and in order to expedite the assistances process kindly have below information ready:
  • Product invoice
  • Devialet account ID (email)

 

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How to delete a product from my Devialet account?

• Log into your account into Devialet.com
• On the left area click on "My Products"
• Aside the product you will find an option to remove the product

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How to activate my Devialet Care?

• Please ensure the product you want to activate the Devialet Care on is already registered in your Devialet account as shown above

Note* If any doubt if your product is registered or not, click on the icon "MY PRODUCTS", as shown below your registered products will show up.

• On the left-hand side please click on the icon "DEVIALET CARE", as show below

• Submit your Devialet Care Code and the purchase date, then click on icon "ACTIVATE DEVIALET CARE", as shown below.

Note* After you submit your Devialet Care Code, please ensure you select the correct product you want to activate your care on.

• Your Devialet Care should be successfully activated.

 

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How to access or download my invoices?

All your invoices from Devialet are available within your Devialet account

1. Log into your Devialet account
2. Go into the "Dashboard" menu
3. On Top area you will find your last 3 orders
4. Click on See all Order if needed
5. Aside the order you will get the option to "Edit Invoice"

 

Note: We are not allowed to change, modify any fields of information on an invoice.

Note: If the "Edit Invoice" button is not available it means that the order or the service is not yet complete or deliver.

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