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How to delete a Devialet product from your user account

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  1. When do I need to delete a product from my account?
  2. How to proceed

When do I need to delete a product from my account?

You may need to delete a device from your account for several reasons:

- You have sold your device 

- You need to transfer the serial number to a different account because you changed your email address

- You have purchased a second-hand device from a private individual, and you want to register it on your account

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How to proceed

This feature is not available from your user account. Contact our customer support, providing us with the following information. We will take care of the rest.

- The serial number of your device 

- The email address to which this device is registered 

- The original purchase invoice if you are not the first owner of the device 

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