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There is a message on Spark saying "Radio service not available" what is happening?

You can face this message in Spark even if you are not trying to play the Radio service. This message is due to lack of responsiveness on our Radio service when Spark is trying to check if the service is available.

Even if this message is appearing, the Radio service is playable on your Phantom, it's just an alert that the service is not responding as expected.

 

Note: This issue have been fixed with the firmware 1.8.0.13 and with Spark version 1.6.2, if you want to check out what other bugs have been fixed with this release, please refer to the knowledge base article here

 

 

Products: Phantom | Version: 1.7.1 firmware

Setup: Solo, Duo or Mutli-room | Source type: Radio

Creation date: 08/07/2016 | KB article ID: SP0201

Update: 30/08/2016 | article version: 1.1

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