Verify your login id and password on the streaming service platform.

If you cannot log in properly and are receiving an error message on Spark:

1. Deactivate the streaming services in Spark app (Settings>Sources)
2. Quit Spark
3. Unplug Dialog from the mains for 10 seconds
4. Plug back Dialog and wait for 30 seconds
5. Launch Spark
6. Activate the streaming services (Settings>Sources)
7. Log into the streaming service

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