I have no access to my streaming services but my credential have been entered properly

Streaming services are accessible via Spark ONLY in a setup with Dialog.

First at all, please verify your login id and password on the streaming service platform and follow the steps below


  1. Deactivate the streaming services in Spark app (Settings>Sources)
  2. Quit Spark
  3. Unplug Dialog from the mains for 10 seconds
  4. Plug back Dialog and wait for 30 seconds
  5. Launch Spark
  6. Activate the streaming services (Settings>Sources)
  7. Log in the streaming service
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