No connection or unstable connection / sound

First please check the information screen by making a long press (>2s) on the Phase Invert key of the remote control. Navigate to screen 6 and 7 by short press the Phase Invert key of the remote control to see the exact status of the wifi connection.

Then follow the instruction of this article to make sure you have the right network infrastructure to work on: How to set-up an optimized network to stream

If after the setup operation, you still don't have the connection or still have problem in connection, please contact your local dealer for more support.

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