I'm facing sound issue while streaming on my Expert or Expert pro?
First please check the information screen by making a long press (>2s) on the Phase Invert button or Tone button of the remote control. Navigate to screen 6 and 7 by short press the Phase Invert/Tone key of the remote control to see the exact status of the wifi connection.
Then follow the instruction of this article to make sure you have the right network infrastructure to work on: How to set-up an optimized network to stream
If after the setup operation, you still don't have the connection or still have problem in connection, please contact your local dealer for more support.