Devialet Gemini II Spare part

Through this article you will learn about the replacement components for Gemini II, what to do if you lose one part of your Gemini II (casing or earbuds), the cost for each separate spare part and the procedures you’ll have to follow.

REPLACEMENT PARTS AND AVAILABLE COMPONENTS
ABOUT THE "RESET TO FACTORY" PROCEDURE
HOW TO REPLACE THE REMOVABLE FOAMS OF YOUR EARBUDS
Replacement process and cost

1.REPLACEMENT PARTS AND AVAILABLE COMPONENTS

Spare parts and available components
Eartips Spare eartips are sold as a set, with all 4 sizes (XS / S / M / L). New eartips come with small removable foam pads that can be inserted into the earbuds, to protect the pipe
Earbuds Replacement earbuds are sold as a pair, even if customers have only lost 1 earbud. They come with a new set of eartips (4 sizes). ⚠️ The new earbuds will have to be connected to the charging case using a “Reset to Factory” procedure. See the section below labeled “About the reset to factory procedure”
Charging Case ⚠️ Replacement charging cases will have to be connected to the earbuds using a “Reset to Factory” procedure. See below the section “About the reset to factory procedure”

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2. About the "Reset to Factory" procedure

Please follow these steps:

Place both earbuds inside the charging case and connect it to power.
Keep the case open.
Rapidly press the button on the back 10 times until an orange light appears.
The status light will blink green when successful.
Remove Devialet Gemini II as a Bluetooth device

Then - you need to forget your prior connexion with Devialet Gemini II

Forget Gemini II on iOS	Forget Gemini II on Android
Open your Bluetooth settings Press on “i” next to your device’s name Press on “forget this device” and go back to the app You can proceed to your product pairing normally	Open your Bluetooth settings Press on the wheel aside the device name you gave to Gemini II Tap on "Dissociate" and go back to the app You can then do the pairing back with Devialet Gemini II

If an update is suggested within the Devialet app, then please proceed to install the update.

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3. How to replace the removable foams of your earbuds

Steps

You will need tweezers or a similar tool.
Remove the eartips from each earbud by gently pulling them towards you.
Using your tweezers, grab the foam and pull it towards you. It should come out easily.

Use tweezers to pick up your new foam.
Place it in the earbud.
As the foam is oval-shaped, position it to mirror the dedicated space in the earbud.
Gently push the foam into the dedicated space in the earbud.
The foam must not protrude from the earbud.
Attach the eartips back on the earbuds by pushing them in until secured

4) Replacement process and cost

If you lost the casing, please order a new casing as replacement.
Whether you lose one or two earbuds, you will need to order two replacement earbuds.
If you’ve lost both the casing and the earbuds, you won’t be able to order replacement parts.
Eartips can be ordered in Matte Black or Iconic White

Cost of replacement is as follows :

Price / Part	Casing Gemini II (Black Matte or Iconic White)	Casing Gemini II (Opéra de Paris)	Pair of Earbuds (Matte Black or Iconic White)	Pair of Earbuds (Opéra de Paris)	Eartips (Black or White)
in €	179	279	249	329	9
in CHF	189	279	249	329	9
in AU$	359	559	499	599	19
in CA$	300	450	400	500	9
in HK$	1790	2990	2490	2890	79
in SG$	329	489	449	509	9
in US$	200	350	300	360	9
in DKK	1 390	2 290	1 990	2590	79
in NOK	2 290	3 390	2 790	3 490	99
in GB£	179	279	219	299	9
in SK₩	340 000	600 000	440 000	520 000	13 000
in JP￥	38 900	49 900	42 900	54 900	1 190

To order your replacement parts, please contact our customer service directly.

Once you’ve received them, simply put the earbuds in the casing and perform a reset by following the instructions here or refer to part 2 of this article.

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