How can I register my product(s) ?

How can I register my product(s) ?

To register your product please follow the steps below :

1. Create an account on our web page; www.devialet.com
2. Once you receive the confirmation email for your account creation, log into your profil here
3. On the left menu, select "My products"
4. Above the list of the products already registered, there is an "Add Product" button, click on it
5. To register a product, you will need the purchase date and the serial number.
   1. Follow the instructions to capture the serial number of your product with the steps described below the fields "Purchase Date" and "Serial number"
6. Enter the purchase date and the Serial Number, then click on the button "Add"

Repeat these steps with all of the Devialet products you own, so  your profil will be complete. 

Note: there is no need to specify the model you own, our system will automatically identify it based on the serial number. 

Note: If you receive the following message; "This serial number is already registered", then contact our Customer Care team here to see if you properly entered the serial number or if the serial number has already been registered (for second hand devices for example).

 

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