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The first Devialet OS board prototype has just landed in our engineers' hands.

2017, April 11th Update

  • The Devialet OS Board will be internal and will replace both Duet and Wifi boards
  • New powerful dual-band 2.4/5GHz wifi and Gigabit Ethernet modules
  • The OS board will feature a Linux-based operating system tailored for audio applications and streaming 
  • There will be no music storage on Devialet OS board 
  • The Devialet OS board will be offered and installed for free to all Expert Pro and Original d'Atelier owners

OS_Board_on_1000_Procropen.jpg

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More to come soon...

OS_Card_2_-_clean.jpg

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118 Comments

  • 6
    Avatar
    Tyefighter

    Pleased to see a prototype has already been produced, this would lead me to believe you have a firm idea of what the OS and board will be able to offer. I'm hoping with a theoretical value of $1800 we'll be treated to a lot more than UPnP/DLNA which sadly is the only information we've been granted to date. When do you think you'll give a public indication of what we can expect?

  • 3
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    wdw

    Happy to see this window has opened but it begs more questions than answered:

    Is this board in a separate case and outboard of the Pro or is it sited inside?  If so are you asking us to send our Pro"s back to France?

    If outside, how does it connect to the Pro?

    Is the intention is to have an ethernet NAS/drive to serve the music to the board or will there be locally attached hard drive?  If so, how will that drive connect?  USB?  AES/XLR? (yes)

    Best,

    wdw

  • 3
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    Brian Rostron

    I am interested in knowing exactly what is the functionality of the new streamer board.  The term 'streamer' is used fairly generically in the hifi industry.  Sometimes it refers to a 'Network End Point' or 'Network Audio Adaptor', so in other words, something that you would need to connect to a computer in order to actually stream music.  Sometimes the term is used to describe an 'all in one box', that has a hard disk full of music, software, and an audio output.  So what exactly is the streamer board designed to do?  Do you need to connect to a computer or NAS drive?  Or is it a case of simply adding a hard drive full of music?  Maybe the streamer board has built in capacity to store music? 

    A different way of putting this is to ask that in terms of functionality, what does the streamer board offer that is not already possible via AIR?

    Or is additional functionality not the primary purpose?  Is it a case that the new streamer board is designed to offer superior sound quality to AIR?

  • 0
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    G51

    Please release more information on the streamer board asap.

  • 4
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    John Yow

    I upgraded to 440 Pro in anticipation of the streamer board.  But so far there has been next to zero details on the features of the product. 

    If Devialet cares about its customers I sincerely request that you communicate some details or at least a product roadmap.  Since this part is built into another product I cannot see any risk of leaking info to potential competitors. 

    Another note is increasingly many serious streamers  are adding Roon support.  Without that would greatly compromise the product. 

  • 3
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    D Payne

    I totally agree with John Yow. I honestly think that Devialet would be doing themselves, and their loyal "Expert" customers, a serious disservice if they do  not include Roon integration as part of this Streamer Board project. Many mainstream manufacturers of "Streaming" products  are already Roon compliant - see  https://roonlabs.com/partners.html - and if Devialet do not join this ever increasing band, then I can see their existing customer base becoming increasingly more dissatisfied. Ther are already a lot of unhappy Devialet Expert line owners who feel let down by Devialet, and their inability to communicate effectively with customers, despite an earlier promise to improve!

  • 0
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    John Yow

    Of these Roon supported streamers, many are high end brands like dCS, Constellation, Ayre, Audionet, Brinkmann, Bryston, Meitner/EMMLabs, T&A, Totaldac, which are directly or indirectly competitors of Devialet.

    In fact, before considering upgrading from D400 to 440, I was thinking of getting the dCS network Streamer. 

  • 1
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    Michael Connelly

    "More to come soon"...   

    Can you please clarify what you mean by "more" and "soon"?

    It's been 6 months since I first bought an Expert Pro.  I absolutely enjoy what it has done for my musical enjoyment!  Thank you indeed for this wonderful product.   

    But to be honest, I'm quite confused as to the purpose and functionality of this new OS board and dismayed by the total lack of any information about it.  After all, it was you, Devialet, that described it as an $1800 board that you would deliver at no additional cost as part of my purchase when it became available.   Yet absolutely no information since then.

    Any insight and clarification on this new board - it's purpose, functionality and means of integration - is greatly appreciated and long overdue. 

    Thank you.

  • 3
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    hifi_swlon

    It's great to finally hear that there's been progress with the streamer board (thanks for the update) - but please don't just announce this in a kind of 'mysterious PR driven photo of a circuit board' type event where we aren't actually left with any useful information.

    Please start engaging with us....

    There are already some questions above that should be easy to answer now.

    Many of us are expecting it to be RoonReady, in line with most other high end brands right now. It would be great to get confirmation as to whether this will be at release or come later.

    Will Room Correction finally appear? Again, if not at release, later on?

    What more can you tell us?

    Is the USB going to be galvanically isolated?

    We assume it will have the same inputs unless you're replacing the rear panel?

    What more information do you want from us about what we'd like?

    Any information you can give us now, even if things may change down the line, not only helps us to get excited, but also to plan ahead for hardware purchase etc.

    Please show us more pics and send some proposed specs... :)

  • 4
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    D Payne

    Perhaps Devialet need to be reminded of the words of their own CEO:

     "Our goal is to make each and everyone of you happy. You are incredibly important to us. Without your support, we wouldn’t have been able to constantly improve our products and create the Expert line and Phantom. We owe it to you and we know it. 

    Rest assured that Expert is a main focus for us. This is where all our revolutionary technologies come from. This is where we come from. And this is also our future. 

    Part of it is Devialet Air, which we agree is a key technology. As you know, quite a sophisticated one. But I know you expect the best from us, and you should. 

    We will create and manage an online page where you will find all the latest about our work on Expert. And also where you can share your experience with other Expert owners. Sharing is caring. 

    As a general matter, I will make sure our teams get better at understanding your needs and communicating on a regular basis with you. Bringing you audiophile happiness is the reason we are all going to work with a big smile on our face every morning.

    1. Expert is a main focus 

    2. (Expert) is our future

    3. We will create and manage an online page where you will find all the latest about our work on Expert

    4. We will make sure our teams get better at communicating on a regular basis."

    So much for these brave (empty!?) words and the promises made - it would appear that the word comunication does not seem to exist in Devialet, nor does anyone have the common courtesy to respond to any of the reasonable comments, and requests made for more information! 

     

  • 1
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    Stevensegal

    New owner, having already paid for this upgrade, I would expect to be informed what functionality can be expected, if not guaranteed. Is Devialet messaging always this annoying?

  • 1
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    Markus Hübner

    @olivier Info update really needed as you can see

  • 2
    Avatar
    D Payne

    Are you the Markus Hubner, who is Founder & CEO of Brandflow, and if so are you in anyway connected with Devialet's Marketing? If so, they need a swift kick in the proverbial, as they are annoying a lot of people through their lack of communication, especially after promises made by their CEO!

    Whilst I appreciate that there may still be ongoing development of the OS Board, a prototype exists so someone must, I hope, have a road map of  the way forward and be able to give some sort of update, otherwise why have this announcement, and seek comment?!

    If you are not that Markus Hubner, and are not connected in anyway with Devialet, I apologise for this intrusion.

  • 1
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    Solal

    Great to get some information about the streamer. It seems that Devialet begin to understand the frustration on their communication with the Expert owners. Now I just hope that we will have a way to use a room correction software (kind of Dirac) on this unix OS ! In this case I will be able to remove my Mac mini from the installation.

  • 1
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    G51

    Thanks for the first wave info of the os board. Hope Devialet keeps us informed of the progress. 

  • 1
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    Ian Goodwin

    Splendid to get an update after 3.5 weeks.

    Let's hope Devialet stick to this frequency - even if "nothing to report" -

    rather than customers experiencing the long periods of silence under "Love

    Is In The Air" (which it wasn't). It's not too arduous for one engineer to spend

    15 minutes every 17 working days telling customers about the developments

    which, in many ways, they have already paid for!

     

     

  • 0
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    Michael Connelly

    I greatly appreciate the additional information.   I would be very much interested in learning more about your intentions for the new OS board for audio applications and streaming.   Can you please elaborate?

    Thank you!

  • 2
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    hifi_swlon

    Thanks for the extra info - it's not really giving much away in any practical sense - but it's (just) better than nothing.

    Come on, tell us something we really want to know :) Have you started Roon certification yet, it do you need to develop the board and OS further? How long do you estimate it will take to become RoonReady? Some brands seem to have done it in a few months while others have taken 5-6 months. So it pays to start early.

    Can't wait to start using my RoonReady Devialet - finally it will become the device it deserves to be.

  • 1
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    Stevensegal

    I would have thought the specifications would be fairly straightforward - good wifi to avoid the need for an ethernet connection, Tidal, Qobuz, spotify and highresaudio loaded, Roon, a good player and indexing files on a usb attached drive. Radio channels would be nice. Mobile remote app. It's not rocket science, but I know from other manufacturers that it takes a lot longer than expected to get right. 

    So updates on specs and mobile platforms would be nice, just hope it is not rushed out with bugs. Happy to wait.

  • 2
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    John Yow

    No info on features whatsoever.

    Either they are being super secret, or do not want to commit due to lack of confidence of those features working, or they have been so busy with sexing up the phantoms that they have not even started?

    Come on, if Roon is in the road map (or not), just tell us so we can move on.  False hope is worse than no hope.

    Edited by John Yow
  • 1
    Avatar
    G51

    Please go to devialetchat.com - unofficial owners forum where you would have a better ideas what the users are thinking and what they are worried about. Devialet should disclose the functions of the OS streamer board. So we know what to expect and we ourselves can plan ahead.

  • 2
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    Sven

    Love my Devialet PRO, I hope Roon is on the list for the streamer board.

  • 1
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    John Yow

    Interestingly Devialet chooses to just post some rudimentary info in their own support site and remains dead silent on customer responses.

    Would be nice if they can address some of the concerns.  

    The silence is deafening   

  • 2
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    hifi_swlon

    "Sven Yesterday at 08:30
    Love my Devialet PRO, I hope Roon is on the list for the streamer board."

    Sven, of course Roon is on the roadmap - Devialet have often ignored their customers in the past - but they can clearly see that Roon is absolutely essential for high-end gear like the Experts. To omit RoonReady certification on a brand new streamer board designed in 2017 would be insane. Not only that - can you imagine the backlash - I'm guessing their social media like Facebook and Twitter, as well as forums and press would be flooded with comments from angry users leaving for other brands. Not what you'd want for your new investors to see!

    Also, they have publicly committed to engaging with their customers better about what they want from their products, and Roon is being requested both here and across forums such as Devialetchat.  

    So it's inconceivable they would omit Roon - it's definitely coming.  The question is, when?  Will it be certified at launch or will it follow later? Has the certification process started? This is what we're waiting to hear.

    Of course, not everyone uses Roon, and there are many other requests at Devialetchat, and as soon as I have time I'll summarise all the comments here for the benefit of Devialet.

    What is clear is that pretty much no-one has asked for upnp/spark - this isn't a solution for the experts. Hence the desire for more information as this is the only feature mentioned.

    Looking forward to hearing more.   

     

  • 2
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    Brian Rostron

    Whilst I agree with hifi_swlon's comment above, I think one point needs clarifying.  Many Devialet Pro users are running Roon with HQPlayer, so not just 'Roon Ready', but NAA protocol compatible.  To me it makes sense that if you are running the best amplifier in the world, why not give it the best possible feed?  Makes sense I think?

  • 1
    Avatar
    hifi_swlon

    Makes sense to me. I only mentioned Roon in response to Sven's comment.

    There were lots of other requests on Devialetchat alongside Roon and HQPlayer NAA. Qobuz and internet radio for example - neither of which are priorities for me personally - but why not? This board should blow away the competition and 'wow' the Devialet user base - many of whom upgraded in good faith that the streamer board would be a world class product.

  • 0
    Avatar
    Stevensegal

    A little balance here. Don't think Devialet should be driven by forum users. They are probably only a minority, probably only a small minority, or owners. If driven by anything, Devialet should survey all their users - very easy given they have all their login details.

    Take the last two posts - seems like it would be the end of the world if it didn't have HQPlayer and Roon, but Qobuz is an optional extra. I've never heaqrd of HQPlayer and after a Roon trial I found it a waste of time. However, about 80-90% of my listening is via Qobuz and if it was not onboard I would be deeply disappointed. I used a Naim unit in my office and when they went for Tidal over Qobuz I sold it and bought a Qobuz-driven unit from Auralic.

    Of course any streaming hardware these days should support existing streaming services (Tidal, Qobuz, highresaudio, spotify etc.) and be upgradeable for changes to those platforms or new ones that may emerge (e.g. when Amazon Prime gets round to it). 

    With regard to players, most manufacturers have proprietary players and I would expect Devialet to do the same, not pander to the wishes of forum users to be able to use their favourite third party player, whether Audirvana, Kazoo, whatever - probably hundreds of them.

    As far as Roon is concerned, Devialet would not be the first platform to decide not to adopt it.

    Nor do I think Devialet will lose all their customers and go bust if OS doesn't have everyone's favourite bit of streaming software. I have only two friends with Devialet units (my work/social life is not centred around audio) and neither use them for streaming at all, only for vinyl and CD. I use my 250 Pro with a usb Auralic streamer. I would very much like OS to fully replace the streamer, but if it doesn't it is not the end of the world as the Expert is still a superb DAC, phono, pre and power amp in one easy-to-use box, and the only family-friendly system I have ever owned.

    Edited by Stevensegal
  • 0
    Avatar
    Avram

    Roon uses proprietary algorithm to encrypt data and proprietary protocol to transfer it over the network. No matter how clever that algorithm may be it can not improve the original signal - music - unless changing its content. No matter how clever Roon protocol may be TCP/IP should suffice.

    I do not think that Devialet should support any other protocol but TCP/IP. I do not think Devialet should support any proprietary algorithms for playing music from HDD or NAS. What if yet another company comes with yet another proprietary algorithm and protocol? Playing music from HDD or NAS should remain free of third party "clever" ideas!

    Devialet has to make sure their Air app and their new OS board work flawlessly. Third party software that creates dependency on third party vendor and requires paying royalties is not welcome.

     

     

  • 0
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    Stevensegal

    And another thing ...

    Whilst Devialet's initial post to this announcement was a bit annoying, why on earth should they be obliged to tell forum-fanatics every last detail of what they are up to? Apple under Steve Jobs never told their customers anything at all about their products until launch day, and it didn't do Apple any harm. 

    My experiences with with Oceane / Devialet Customer Support have only ever been timely, courteous and informative - and I'm someone who spent last weekend (or part of it) struggling to set up a new router. Voicemails are returned promptly. 

    As Devialet make a product that can be used so many different ways, maybe they should do a survey on how customers use it (analogue, CD, DVD, satellite, streaming, etc.), what streaming services they use, what services they would like. It's actually very easy and cheap to do with third party survey companies.

  • -2
    Avatar
    Avram

    I can understand Devialet customers who bought Expert PRO or upgraded their previous models to PRO level. Most of them did it based on a Devialet's promise for new OS board. Yes, we would all like to know what the future brings. But we, Devialet customers, should show some more patience and belief in Devialet's engineers. 

    I think we could all agree that Expert and Phantom really sound fantastic. Yes, there are some annoying glitches but, generally, Devialet engineers produced some astonishing products. Both Expert and Phantom stand as artifacts of their intellectual capabilities and manufacturing abilities. And they should inspire both respect and confidence.

    I am sure Devialet engineers work hard to make the new OS board provides those services that shall stand the test of time and give their customers most usable and important features. Sure, I would like them to release the final version as of yesterday. But I am ready to wait longer in order to get reliable and bullet proof product.

    New OS board was promised sometime Q2, 2017. There is still a lot of time before Q3. We should refrain from criticizing Devialet of being late.

     

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